RENT COLLECTION

Rent Collection for Landlords

We recover unpaid rent, late fees and property damage for landlords and property managers in all 50 states and Canada, firmly, fairly and in line with landlord-tenant law.

Have you been contacted about a debt? Visit Resolve Your Account.

Rent recovery

Protect your rental income

Rent collection helps landlords and property managers recover unpaid rent, late fees and property-related damages from tenants. Whether you oversee residential or commercial properties, Key Debt Recovery protects occupancy and profitability while staying compliant with landlord-tenant regulations.

We combine empathetic communication with firm enforcement, so tenants are treated fairly and property owners get consistent cash flow.

  • All 50 states and Canada

    Residential and commercial properties, wherever the tenant has moved.

  • Landlord-tenant compliant

    Every step follows local and state landlord-tenant laws.

  • Credit reporting

    Verified delinquencies reported to the major credit bureaus.

  • Transparent tracking

    Clear tracking and reporting on every account.

What we collect

Rental debts we recover

  • Unpaid rent

    Balances left behind by current or former tenants.

  • Late fees

    Fees owed under the terms of the lease.

  • Property damage

    Repairs beyond normal wear, backed by inspection reports.

  • Deposit shortfalls

    What is still owed after the security deposit is applied.

  • Lease balances

    Amounts due under the lease when a tenant leaves early.

  • Commercial rent

    Past-due rent from commercial and retail tenants.

Our approach

How we recover unpaid rent

  1. Step 1: Coordinate

    We work alongside you and your legal representatives so collection lines up with eviction timelines and court requirements.

  2. Step 2: Assess

    Inspection reports, damage claims and security deposit applications are reviewed to establish the full amount owed.

  3. Step 3: Negotiate

    We engage tenants directly to set up repayment plans or settlements, with secure electronic payment options.

  4. Step 4: Report & recover

    Verified delinquencies are reported to the major credit bureaus, and further action is taken only with your approval.

Who we help

Built for property owners

From a single rental to a large portfolio, we recover what tenants owe without adding to your workload.

  • Independent landlords

    Owners of one or a few rentals who don't have time to chase former tenants.

  • Property managers

    Management companies recovering balances across many units and owners.

  • Real estate investors

    Investors protecting the returns on their rental portfolio.

  • Commercial landlords

    Owners of retail, office and industrial space with tenants in arrears.

Why Key Debt Recovery

Resolution over conflict

Our rent collection services reduce vacancy losses, legal expenses and administrative stress while keeping tenant relations professional.

  • Recover unpaid rent and damages efficiently and fairly
  • Stay compliant with local and state landlord-tenant laws
  • Protect occupancy and reputation with respectful tenant communication
  • Gain visibility with transparent tracking and reporting
  • Cover all property types, from residential to commercial

Ready to place an account?

What to send us

  • The lease and any addendums
  • The rent ledger showing what is owed
  • Move-out inspection report and photos
  • The tenant's name and last known address, phone and email

FAQ

Rent collection questions

Can't find your answer? Call (888) 515-5397 or send us a message.

Can you collect from a tenant who has already moved out?

Yes. We locate former tenants, including those who left no forwarding address, using skip tracing, then pursue the unpaid rent, fees and damages they owe.

Do you work alongside evictions?

Yes. We coordinate with property owners and their legal representatives so the collection process lines up with eviction timelines and court requirements.

Can you recover damages beyond the security deposit?

Yes. We coordinate inspection reports, damage claims and security deposit applications to recover amounts owed beyond rent.

Do you report unpaid rent to the credit bureaus?

We report verified delinquencies to the major credit bureaus, which encourages accountability and helps deter future defaults.

How do I get started?

Submit the account online or call us for a free case review. Send the lease, the rent ledger and the tenant's details, and our team reviews the account.

A tenant who left owing rent?

Place the account with us today, or ask for a free quote first. Our team reviews every account placed with us.