TUITION DEBT COLLECTION
Tuition Collection for Schools
We help colleges, universities and private schools recover unpaid tuition and fees in all 50 states and Canada, with student-centered outreach and full FERPA compliance.
Have you been contacted about a debt? Visit Resolve Your Account.
Student account recovery
Recover balances, protect relationships
Tuition debt collection recovers unpaid tuition, fees and educational expenses from students and former students. For many institutions, a stable financial base is essential to keep programs, scholarships and operations running.
Each balance represents a relationship between your institution and its student community. We help schools recover what's owed while protecting their reputation, guided by FERPA in the U.S. and equivalent privacy standards in Canada.
- All 50 states and Canada
Consistent, compliant recovery tailored to your policies.
- FERPA compliant
Student information stays confidential throughout.
- Student-centered
Empathetic outreach that keeps alumni relations intact.
- Analytics & reporting
Insight into high-risk accounts and default patterns.
What we collect
Student balances we recover
Unpaid tuition
Semester and term balances left outstanding.
Student fees
Lab, activity, technology and program fees.
Housing & dining
Residence hall, meal plan and campus housing balances.
Payment plan defaults
Installment plans that stopped being paid.
Continuing education
Certificate, online and adult program balances.
Private school tuition
K-12 and academy tuition in arrears.
Our approach
How we recover student accounts
Step 1: Engage
Empathetic outreach encourages students to discuss repayment options, deferments or financial aid adjustments, through compliant channels.
Step 2: Coordinate
We work with financial aid, bursars, alumni associations and loan servicers on consistent, institution-approved strategies.
Step 3: Analyze
Data-driven insight identifies high-risk accounts, predicts default patterns and optimizes the timing of outreach.
Step 4: Legal remedies
Where voluntary resolution isn't possible: small claims, wage garnishment or transcript holds, only where permissible and per your policy.
Who we help
Built for educational institutions
Whether you represent a large university or a private academy, we deliver tuition collection that aligns with your mission and values.
Colleges & universities
Public and private institutions with past-due student accounts.
Trade & career schools
Vocational programs with tuition and fee balances.
Private K-12 schools
Academies and independent schools with families in arrears.
Continuing education
Online, certificate and adult learning programs.
Why Key Debt Recovery
Recovery that fits your mission
Educational institutions face a unique challenge: recovering tuition debts while keeping the trust and goodwill of current and former students. Our specialized approach helps you achieve both.
- Protect your reputation through empathetic, student-focused outreach
- Preserve enrollment and alumni relations with non-disruptive recovery strategies
- Ensure full compliance with FERPA and Canadian privacy laws
- Improve financial forecasting with detailed reporting and analytics
- Support long-term sustainability through proactive policy training and guidance
Ready to place an account?
What to send us
- A student account statement showing the balance
- The enrollment or financial responsibility agreement
- The student's name, last known address, phone and email
- Payment history and prior notices
or call (888) 515-5397
Is your tuition collection FERPA compliant?
Yes. All actions comply with the Family Educational Rights and Privacy Act (FERPA) and corresponding Canadian regulations, and sensitive student data remains fully protected throughout the recovery process.
Will collections hurt our relationship with students and alumni?
We lead with empathetic, student-focused outreach and non-disruptive strategies designed to preserve enrollment and alumni relations.
Do you work with our financial aid and bursar offices?
Yes. We collaborate with financial aid departments, bursars, alumni associations and loan servicers so every account is handled consistently and in line with institution-approved strategies.
What happens if a student won't pay?
Where voluntary resolution isn't possible, we pursue appropriate legal channels such as small claims filings, wage garnishments or transcript holds, only where permissible and in accordance with institutional policy and legal frameworks.
How do I get started?
Submit the account online or call us for a free case review. Send the account statement and the student's details, and our team reviews the account.
Related
More ways we help
Past-due student accounts piling up?
Place them with us today, or ask for a free quote first. Our team reviews every account placed with us.